Trusted Hearing Device Coverage For Patients And Providers.
The Trusted Hearing Healthcare Insurance Agency Since 1989
ESCO has been a trusted insurance agency focused on the hearing care industry since 1989. In addition to protecting patients’ investments, we also team up with hearing care professionals to help custom build their loyalty programs.
Custom Reminder Care Program
Strengthen long-term relationships with patients through our Custom Reminder Care (CRC) Program. This program is a FREE service provided by ESCO to hearing healthcare practices. It’s customized to your practice brand. Keep patients connected to your practice on a regular basis for follow-up care and conversations about new technology. Our CRC program is an automated, no cost solution promoting retention and repurchase options to patients nearing the end of their warranty.
Custom Reminder Care Letter Templates
New Technology Letter
Standard Letter
Clean and Check reminder Letter
Click on an image to see the Custom Reminder Care Letter Template
COMPREHENSIVE HEARING DEVICE INSURANCE PROGRAMS:
ESCO policies are designed to provide peace of mind for your patients until they are ready to upgrade, thanks to comprehensive protection for their hearing devices. Coverage includes accidental damage, loss, and even theft.
Out-Of-Warranty Coverage
Loss, Damage & Repair Coverage
Our Protection Plus and Platinum Plan provide coverage options for loss and accidental damage protection for hearing devices when not covered under your manufacturer’s warranty.
In-Warranty Coverage
Loss and Damage Coverage for Replacement Hearing Devices
An EXCLUSIVE coverage option plan provides loss and accidental damage protection for replacement hearing devices after the manufacturer’s original loss coverage has been used.
Additional Revenue Stream
By recommending our insurance program to your patients, you can earn a professional reimbursement for each policy secured and copayments covering your service time for each ESCO-approved claim processed.
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Frequently Asked Questions
What does ESCO’s Hearing Device Protection cover?
We offer comprehensive coverage for loss, damage, and repairs on most hearing aid brands, models, and styles — whether they’re in- or out-of-warranty.
Can patients still get coverage if their hearing aids are out of warranty?
Yes! ESCO offers out-of-warranty coverage options to help extend protection beyond the manufacturer’s warranty period.
What is the Custom Reminder Care (CRC) Program?
Our free CRC Program helps practices stay in touch with patients by sending branded reminder letters when their coverage is about to expire — encouraging renewals and long-term retention.
Is the CRC Program HIPAA-compliant?
Yes. ESCO follows HIPAA-compliant data security protocols to ensure patient data is protected at every step of the process.
What Office Management Systems (OMS) can ESCO integrate with?
ESCO works with many common OMS platforms. Contact us for a list or to discuss how we can integrate with your current system.
How will I know if a patient takes out an ESCO policy?
Practices are notified when a patient purchases coverage. You’ll receive confirmation and can also view this info via our provider portal.
Which manufacturers are supported?
ESCO covers most major hearing aid manufacturers. If you have questions about a specific brand or model, feel free to reach out.
How does the claims process work?
Claims are fast and simple. Patients can file online, and most claims are processed quickly to minimize disruption.
What are the benefits of offering ESCO coverage to my patients?
ESCO provides peace of mind for patients, supports practice loyalty, and creates an additional revenue stream through renewals and repairs.
Join the FREE CRC Program — Grow Your Practice with Every Policy
The Custom Reminder Care (CRC) Program is a no-cost solution that helps you drive patient retention, provide valuable protection, and earn revenue with every policy. It’s easy to get started — and always free for practices.
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Corporate Headquarters
3215 Fernbrook Lane North
Plymouth, MN 55447-5325
Phone: (763) 390-6007
Fax: (763) 559-4247
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